HOW THE INTERNET OF THINGS (IOT) CAN BENEFIT THE HOSPITALITY INDUSTRY

The Internet of Things (IoT) has been a game-changer in various industries, and the hospitality sector is no exception. The integration of IoT technology
in hospitality has transformed how hotels and resorts operate, offering enhanced guest experiences and streamlined operations. IoT refers to the network of
interconnected devices and sensors that collect and exchange data through the Internet, enabling seamless communication and automation. Let’s explore how the
IoT can benefit the hospitality industry, with a particular focus on the role of mobile phones in enhancing guest experiences.

Personalized Guest Experience

According to Analytic Steps, one of the most significant advantages of IoT in the hospitality industry is its ability to provide personalized guest experiences.
IoT-enabled devices like smart room systems and mobile apps can gather data on guest preferences and behavior. With this information, hotels can tailor their
services to meet individual needs, creating a more personalized and memorable stay for guests.