HYATT HOTELS CORP. recently selected the Oracle OPERA Cloud hospitality platform as the property management system for its global portfolio of more
than 1,000 hotels and all-inclusive properties. The new PMS is expected to streamline operations, standardize data management and enhance guest experiences
by enabling personalized service through a deeper understanding of guest preferences across stays.
With OPERA Cloud’s mobile capability, Hyatt employees can assist guests from anywhere, anytime, the companies said in a statement.
“As one of the world’s top hospitality companies, Hyatt is committed to caring for people so they can be their best,” said Cameron Hammond, Hyatt’s senior
vice president of global field technology services. “In today’s evolving environment, technology plays a critical role in empowering our colleagues to
continue delivering unforgettable experiences to our guests. By moving to OPERA Cloud and extending our long-standing collaboration with Oracle, we will
provide our operators and colleagues with a modern, secure platform to deliver better data insights and elevate their roles with greater ease and efficiency.”