NHS App messaging delivers 1.1 million in savings for NHS

In a remarkable turn of events, the NHS App has emerged as a financial saviour for the National Health Service, slashing costs by over £1 million in the
last year alone.

The revelation comes as a testament to the app’s growing significance in streamlining patient communication and service delivery.

Throughout the fiscal year 2023/24, a staggering 22.5 million messages traversed the NHS App, a feat previously reliant on traditional methods like text messages
or letters.

This monumental shift not only signifies a boon for efficiency but also heralds substantial savings, with each text message costing an average of 5p.

Drastically reducing these expenses has amounted to a commendable £1.1 million in savings, marking a pivotal milestone in NHS expenditure management.