Outsourced Customer Service Call Center – WOW Customer Support
An outsourced customer service call center is a third-party facility hired by companies to handle customer inquiries, support requests, and complaints over the phone. These centers are equipped with trained agents who provide assistance, troubleshoot issues, and offer solutions to enhance customer satisfaction and retention. By outsourcing this function, businesses can streamline operations, improve efficiency, and focus on core activities while ensuring customers receive high-quality service around the clock.