GPhC issues warning to superintendent pharmacist of Jhoots Healthcare Ltd

The General Pharmaceutical Council’s Investigating Committee took decisive action on March 25, 2024, by issuing a warning to Dilsha Kiran Shah,
registration number: 2049787, for her conduct as Superintendent Pharmacist of Jhoots Healthcare Ltd.

Miss Shah’s failure to uphold the Medicines Act 1968, specifically in ensuring the proper management of medicinal products, triggered this warning.

The Act mandates supervision in “keeping, preparing, and dispensing medicinal products other than those on a general sale list.”

Moreover, pharmacies are inspected on five principles – Governance, Staff, Premises, Services including medicines management, and Equipment and facilities to
meet the right standards.

The alarm was initially raised in August 2021 when a Jhoots Healthcare Ltd pharmacy branch under Miss Shah’s supervision operated without a responsible pharmacist.

Despite explicit instructions, pharmacy staff were allegedly instructed to proceed without proper supervision, raising grave concerns regarding patient safety.